"… While I have always received good service from your company, (the technician) was exceptionally thorough and courteous. He explained how to care for the system, and described clearly—but without pressure—the additional products and services your company offers. I was very pleased and wanted to tell you so."
To create an environment where talented people, with like-minded goals can grow and achieve great things. Realizing that good is ever the enemy of the best: we seek to be the best. It is our purpose to build a regional company that will endure for our customers and associates, which, by setting and achieving higher standards, will change the industry to which we belong.
Treat people the way you would like to be treated. Be committed to service. Be committed to excellence. Be committed to training. Be a person of character. Grow profitably.
Be ever vigilant to maintain high integrity. Seek out and hire the best people available. Create a learning environment. Our customers always come first. Commitment to continuous improvement. Continuously reinvent competitive advantages. Maintain standards of excellence.